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Privacy Policy

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Financial Education Policy

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Customer Support Manual

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Disclaimer: Avenia's Ombudsman can be reached at 0800 020-8729 or by the ombudsman's email whistleblowing@avenia.io and sac@avenia.io

© 2026 Avenia. All rights reserved. #brandingbybolden

BRLA Digital LTDA, São Paulo/SP, Brazil, is a foreign exchange banking correspondent of Ouribank. The foreign exchange services are provided in accordance with CMN Resolution 4,935, dated July 29, 2021. Ouribank is neither associated nor affiliated with BRLA Digital LTDA.

For more information, Ouribank can be contacted through the phone numbers 0800-775-0404, +55 11 3171-3003 (for the hearing impaired), or via email at ouvidoria@ouribank.com. The customer service number for the Central Bank of Brazil is 145.

transparency

from Brazil to the world

Privacy Policy

Terms and Conditions

LGPD

Financial Education Policy

Cybersec Policy

Customer Support Manual

Make an Anonymous Complaint

Authority Requisitions Channel

Disclaimer: Avenia's Ombudsman can be reached at 0800 020-8729 or by the ombudsman's email whistleblowing@avenia.io and sac@avenia.io

© 2026 Avenia. All rights reserved. #brandingbybolden

BRLA Digital LTDA, São Paulo/SP, Brazil, is a foreign exchange banking correspondent of Ouribank. The foreign exchange services are provided in accordance with CMN Resolution 4,935, dated July 29, 2021. Ouribank is neither associated nor affiliated with BRLA Digital LTDA.

For more information, Ouribank can be contacted through the phone numbers 0800-775-0404, +55 11 3171-3003 (for the hearing impaired), or via email at ouvidoria@ouribank.com. The customer service number for the Central Bank of Brazil is 145.

transparency

from Brazil to the world

Privacy Policy

Terms and Conditions

LGPD

Financial Education Policy

Cybersec Policy

Customer Support Manual

Make an Anonymous Complaint

Authority Requisitions Channel

Disclaimer: Avenia's Ombudsman can be reached at 0800 020-8729 or by the ombudsman's email whistleblowing@avenia.io and sac@avenia.io

© 2026 Avenia. All rights reserved. #brandingbybolden

BRLA Digital LTDA, São Paulo/SP, Brazil, is a foreign exchange banking correspondent of Ouribank. The foreign exchange services are provided in accordance with CMN Resolution 4,935, dated July 29, 2021. Ouribank is neither associated nor affiliated with BRLA Digital LTDA.

For more information, Ouribank can be contacted through the phone numbers 0800-775-0404, +55 11 3171-3003 (for the hearing impaired), or via email at ouvidoria@ouribank.com. The customer service number for the Central Bank of Brazil is 145.

transparency

from Brazil to the world

Privacy Policy

Terms and Conditions

LGPD

Financial Education Policy

Cybersec Policy

Customer Support Manual

Make an Anonymous Complaint

Authority Requisitions Channel

Disclaimer: Avenia's Ombudsman can be reached at 0800 020-8729 or by the ombudsman's email whistleblowing@avenia.io and sac@avenia.io

© 2026 Avenia. All rights reserved. #brandingbybolden

BRLA Digital LTDA, São Paulo/SP, Brazil, is a foreign exchange banking correspondent of Ouribank. The foreign exchange services are provided in accordance with CMN Resolution 4,935, dated July 29, 2021. Ouribank is neither associated nor affiliated with BRLA Digital LTDA.

For more information, Ouribank can be contacted through the phone numbers 0800-775-0404, +55 11 3171-3003 (for the hearing impaired), or via email at ouvidoria@ouribank.com. The customer service number for the Central Bank of Brazil is 145.